Knowledge & Support

Frequently Asked Questions

Have questions about how Lingually preserves conversation nuance, protects privacy, or supports team communication? Find answers below, or email us directly at hey@getlingually.com with any unanswered questions or comments.

What is Lingually and how does it work?

Lingually is a lightweight, web-first communication tool designed to make cross-language dialogue seamless and reciprocal. Instead of switching back and forth between messaging apps and clunky translators, Lingually translates live chat messages bidirectionally. Participants can write in their own native language and read incoming messages in either their home tongue, the foreign language, or an interactive dual-language bubble view.

How does Lingually differ from generic machine translation tools?

Traditional translation platforms translate words in a vacuum, ignoring conversational context, idiomatic nuance, and relationship familiarity. Lingually maintains contextual thread awareness, supports tap-to-inspect grammatical breakdowns, and incorporates native audio pronunciation. It transforms translation from a transactional chore into a natural vehicle for language acquisition and genuine connection.

Does Lingually store, retain, or sell my conversation logs?

No. We operate with an uncompromising privacy architecture. Translation streams are ephemeral and processed in-flight on secure edge compute nodes. We do not monetize user conversations, sell logs to data brokers, or use private communications to train third-party advertising algorithms.

Which languages are currently supported?

Lingually currently supports 19 languages covering major global regions: English, Spanish, French, German, Japanese, Mandarin Chinese, Brazilian Portuguese, Italian, Russian, Korean, Modern Standard Arabic, Hindi, Dutch, Polish, Turkish, Vietnamese, Swedish, Greek, and Indonesian. Additional dialects and regional variants are being actively tested for upcoming releases.

Can I use Lingually on mobile devices?

Yes! Lingually is completely web-based and engineered with a responsive mobile interface. It works immediately in Safari, Chrome, Firefox, and Edge on iOS and Android without downloading an APK or visiting an app store. You can even add Lingually to your home screen as a Progressive Web App (PWA) for a full-screen, native-feeling experience.

Is Lingually free to use during the Beta program?

Yes. All participants in our private beta cohorts, classroom exchange pilots, and early testing groups enjoy full access free of charge. Your direct feedback during this stage helps shape our product roadmap, translation fidelity, and user experience.

How does Lingually support distributed teams and classrooms?

For distributed remote teams, Lingually removes the single-language barrier that often silences talented international contributors. With group channels, members can express intricate engineering or product concepts in their native language while teammates receive precise translations. For educational institutions, it connects language learners with native speakers for reciprocal immersion without the intimidation of rigid textbooks.

How can I reach out if I have a question not answered here?

We would love to hear from you. You can send us an email anytime at hey@getlingually.com or call our team line at (323) LINGUALLY. We review all community inquiries, pilot requests, and feature ideas directly.